Contract Type: Permanent contract
Status: Executive day rate
Travel: Possible travel within the Mediterranean basin and beyond
Remuneration: gross salary according to experience + TR + Profit sharing + Benefits
Experience: Minimum 10 years in the yachting industry

• The Senior After Sales Business Developper oversees all aspects of warranty processing in terms of quality, scheduling, and margin and reports any issues to management.
• She/he collects responses from customer satisfaction surveys and submits suggestions to the Projects Department to help reduce warranty claims.
• She/he ensures compliance with After-Sales Service procedures and is responsible for updating them by integrating new IT tools.
• She/he identifies and sells additional services/work (including preparing quotes) in compliance with MB92 rules (margin, deadlines, quality).
• She/he monitors customer payments and validates customer invoices (which she/he presents and explains to the client) before the vessel departs from the shipyard.
• She/he develops service offerings for vessels outside the shipyard.

• Experience: Significant experience in a similar position within the yachting industry
• Education: Master’s degree or Engineering degree
• Background: Generalist or specialized engineer (preferably in mechanics)
• Excellent command of Microsoft Office Suite, SAP, and CRM tools
• Bilingual in French & English
• Rigorous, organized, and methodical, with a high level of reliability in handling important data
• Strong team spirit, excellent interpersonal skills, and a customer-service mindset
• Ability to manage stress effectively and prioritize tasks