Working at MB92

Be part of the MB92 family and enjoy all the
benefits of working with the very best in the industry.

CUSTOMER CARE TEAM

MB92 Barcelona
Customer Care
Permanent

Start date

28/08/2023

Reporting to

Customer Care Manager

Responsabilities

  • He/she assists and supports the crew members present in the shipyard during their stay, in their yachting project (accommodation, rental cars, medical appointments…) and personal needs.
  • He/she welcomes and connects them to the city of Barcelona and surrounding area.
  • He/she organises and participates in activities and events organised for them on-site or outside, to create and strengthen good relations.
  • He/she registers all activities in the CRM.

Skills

  • Bilingual English and Spanish, and another language would be appreciated
  • Very good knowledge of the Office Pack
  • Good knowledge and understanding of client needs
  • Proactivity and ability to adapt to customer requests
  • Excellent interpersonal skills and ability to work in a team
  • Available to occasionally work on weekday evenings and weekends for events

 

Experience

  • Minimum 1 year in a similar position, experience of working in customer support activities, public relations, events or hospitality…

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